Support and Help Channels

  • 1 hour ticket response time
  • A 60 mins Ticket Response Guarantee

  • Each ticket you send to our technical help crew will be handled in up to one hour. The popular queries are going to be responded to asap. Yet, if the support question you have posted requires assistance from an experienced technician, we’ll forward the ticket to him and will let you know about the delay.

  • Top quality support service
  • Qualified Tech Help And Support Service

  • We will offer you 24x7 client help via a ultra–fast ticketing solution incorporated into your Control Panel. You could email us whenever you want about any of the software packages that come pre–installed on your virtual server, such as the selected Linux distribution, the server administration panel and our custom made Web Control Panel.

  • Intuitive help center
  • An Educational Help Zone

  • An exhaustive and routinely updated article base is built into our custom–built Web Control Panel. It offers you quick tips on how to execute all of the main site supervision tasks. The Help zone supplies comprehensive how to article tutorials and step by step video tutorials. You can access the Help area by clicking on the Help or Video buttons in the top right side of each Control Panel section.